BARNES, M., & SHARDLOW, P. EFFECTIVE CONSUMERS AND ACTIVE CITIZENS: STRATEGIES FOR USERS' INFLUENCE ON SERVICE AND BEYOND.
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Dyfyniad Arddull Chicago
BARNES, M., and P. SHARDLOW. EFFECTIVE CONSUMERS AND ACTIVE CITIZENS: STRATEGIES FOR USERS' INFLUENCE ON SERVICE AND BEYOND.
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Dyfyniad MLA
BARNES, M., and P. SHARDLOW. EFFECTIVE CONSUMERS AND ACTIVE CITIZENS: STRATEGIES FOR USERS' INFLUENCE ON SERVICE AND BEYOND.
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Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.