WILLIS, M. CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES.
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Citação norma Chicago
WILLIS, M. CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES.
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Citação norma MLA
WILLIS, M. CUSTOMER EXPECTATIONS OF SERVICE QUALITY AT COMMUNITY TEAM OFFICES.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.