WHEN THINGS GO WRONG. YOUNG PEOPLE'S EXPERIENCE OF GETTING ACCESS TO THE COMPLAINTS PROCEDURE IN RESIDENTIAL CARE

Wedi'i Gadw mewn:
AIERS, A., KETTLE, J., WHEN THINGS GO WRONG. YOUNG PEOPLE'S EXPERIENCE OF GETTING ACCESS TO THE COMPLAINTS PROCEDURE IN RESIDENTIAL CARE. Londres, NATIONAL INSTITUTE FOR SOCIAL WORK, 1998, 69 p.
Ref. 102718
Lleoliad: SIIS 91.49
Palabras clave:
Infancia, Procedimiento, Quejas, Recomendaciones, Residencias, Satisfacción, Servicios sociales, Reino Unido