AIERS, A., KETTLE, J., WHEN THINGS GO WRONG. YOUNG PEOPLE'S EXPERIENCE OF GETTING ACCESS TO THE COMPLAINTS PROCEDURE IN RESIDENTIAL CARE. Londres, NATIONAL INSTITUTE FOR SOCIAL WORK, 1998, 69 p.
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Location: 91.49

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Keywords:
Infancia, Procedimiento, Quejas, Recomendaciones, Residencias, Satisfacción, Servicios sociales, Reino Unido