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DONABEDIAN, A., EXPLORATIONS IN QUALITY ASSESSMENT AND MONITORING. VOL. I: THE DEFINITION OF QUALITY AND APPROACHES TO ITS ASSESSMENT. VOL. II: THE CRITERIA AND STANDARDS OF QUALITY. VOL. III: THE METHODS AND FINDINGS OF QUALITY ASSESSMENT AND MONITORING: AN ILLUSTRATED ANALYSIS. ANN ARBOR,MI, HEALTH ADMINISTRATION PRESS, 1985, 156-504-528 p.
Ref. 11250
Location: N4a.19 (a,b y c) 93.293 (a,b,c)

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Keywords:
Calidad de la atención, Criterios, Estándares, Evaluación de servicios, Servicios de salud, Servicios sociales, Teoría