COMMUNITY CARE AND THE NHS. A GUIDE TO MAKING A COMPLAINT

Antzeko izenburuak

• PRELIMINARY EVALUATION OF THE EFFICACY AND IMPLEMENTATION OF THE NEW NHS COMPLAINTS PROCEDURE
  nork: CMCRINDLE, J.
• COMPLAINTS AND REPRESENTATIONS PROCEDURE
  Argitaratua: (1995)
• MAKING EXPERIENCES COUNT. THE PROPOSED NEW ARRANGEMENTS FOR HANDLING HEALTH AND SOCIAL CARE COMPLAINTS. RESPONSE TO CONSULTATION
  Argitaratua: (2008)
• FEEDING BACK? LEARNING FROM COMPLAINTS HANDLING IN HEALTH AND SOCIAL CARE / HANDLING COMPLAINTS IN HEALTH AND SOCIAL CARE: INTERNATIONAL LESSONS FOR ENGLAND
  Argitaratua: (2008)
• THE AGED CARE COMPLAINTS RESOLUTION SCHEME
  Argitaratua: (1999)