Coatham, V., ET AL., Getting closer to young people: an example of how a housing organisation has attempted to gain better insight into their behaviours and attitudes in order to improve user satisfaction and change organisational culture. Housing, Care and Support , Vol. 14, no. 2 (2011), p. 51-60
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Keywords:
Actitudes usuarios, Atención individualizada, Intervención, Juventud, Organización de servicios, Recomendaciones, Utilización de servicios, Vivienda, Reino Unido