What matters to patients? Developing the evidence base for measuring and improving patient experience

Ngā tūemi rite

• IS THERE EVIDENCE THAT PALLIATIVE CARE TEAMS ALTER END-OF-LIFE EXPERIENCES OF PATIENTS AND THEIR CAREGIVERS?
  mā: HIGGINSON, I.J
• WHAT'S IN A NAME: CLIENT, PATIENT, CUSTOMER, CONSUMER, EXPERT BY EXPERIENCE, SERVICE USER. WHAT'S NEXT?
  mā: MCLAUGHLIN, H.
• Development and validation of an instrument for assessing patient experience of chronic illness care
  mā: Mira, J.J
• SEVEN PRINCIPLES FOR MEASURING WHAT MATTERS. A GUIDE TO EFFECTIVE PUBLIC POLICY MAKING
  mā: LAWLOR, E.
  I whakaputaina: (2009)
• PATIENT INTERVIEW. TOOLKIT OF INSTRUMENTS TO MEASURE END OF LIFE CARE