PROCEEDINGS OF THE 2nd NORTHUMBRIA INTERNATIONAL CONFERENCE ON PERFORMANCE MEASUREMENT IN LIBRARIES AND INFORMATION SERVICES. 7-11 SEPTEMBER 1997
שמור ב:
WRESSELL, P., ET AL., (ED.), PROCEEDINGS OF THE 2nd NORTHUMBRIA INTERNATIONAL CONFERENCE ON PERFORMANCE MEASUREMENT IN LIBRARIES AND INFORMATION SERVICES. 7-11 SEPTEMBER 1997. NEWCASTLE (UK), UNIVERSITY OF NORTHUMBRIA AT NEWCASTLE, 1998, 460 p.
Ref.
71055
מקום:
SIIS Z12.20 10.50
Palabras clave:
Calidad de la atención, Biblioteca, Evaluación de servicios, Indicadores, Instrumentos técnicos, Servicios de información
Calidad de la atención, Biblioteca, Evaluación de servicios, Indicadores, Instrumentos técnicos, Servicios de información
פריטים דומים: PROCEEDINGS OF THE 2nd NORTHUMBRIA INTERNATIONAL CONFERENCE ON PERFORMANCE MEASUREMENT IN LIBRARIES AND INFORMATION SERVICES. 7-11 SEPTEMBER 1997
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