APA(7版)引用形式
(1999). HOW TO IMPROVE YOUR SERVICES. A GUIDE TO QUALITY SCHEMES FOR THE PUBLIC SECTOR: BUSINESS EXCELLENCE MODEL, INVESTORS IN PEOPLE, CHARTER MARK, ISO 9000. CABINET OFFICE.
Chicagoスタイル(17版)引用形式
HOW TO IMPROVE YOUR SERVICES. A GUIDE TO QUALITY SCHEMES FOR THE PUBLIC SECTOR: BUSINESS EXCELLENCE MODEL, INVESTORS IN PEOPLE, CHARTER MARK, ISO 9000. Londres: CABINET OFFICE, 1999.
MLA(9版)引用形式
HOW TO IMPROVE YOUR SERVICES. A GUIDE TO QUALITY SCHEMES FOR THE PUBLIC SECTOR: BUSINESS EXCELLENCE MODEL, INVESTORS IN PEOPLE, CHARTER MARK, ISO 9000. CABINET OFFICE, 1999.
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