HOW TO IMPROVE YOUR SERVICES. A GUIDE TO QUALITY SCHEMES FOR THE PUBLIC SECTOR: BUSINESS EXCELLENCE MODEL, INVESTORS IN PEOPLE, CHARTER MARK, ISO 9000

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HOW TO IMPROVE YOUR SERVICES. A GUIDE TO QUALITY SCHEMES FOR THE PUBLIC SECTOR: BUSINESS EXCELLENCE MODEL, INVESTORS IN PEOPLE, CHARTER MARK, ISO 9000. Londres, CABINET OFFICE, 1999, 14 p.

Erref. 84971

Kokapena: SIIS N4a FOL. 65 93 FOL. 49

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Hitz-gakoak:
Calidad de la atención, Evaluación de servicios, Métodos de evaluación, Servicios públicos, Servicios sociales, Reino Unido

HOW TO IMPROVE YOUR SERVICES. A GUIDE TO QUALITY SCHEMES FOR THE PUBLIC SECTOR: BUSINESS EXCELLENCE MODEL, INVESTORS IN PEOPLE, CHARTER MARK, ISO 9000

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