Leadership and listening: the reception of user voice in today's public services

Kaydedildi:
Simmons, R., Leadership and listening: the reception of user voice in today's public services. Social Policy and Administration, Vol. 45, no. 5 (2011), p. 539-568.
Ref. 180112
Yer: SIIS R.1328 Archivo
Palabras clave:
Actitudes profesionales, Aptitudes, Comunicación, Participación usuarios, Recomendaciones, Servicios públicos