Leadership and listening: the reception of user voice in today's public services
Saved in:
Simmons, R., Leadership and listening: the reception of user voice in today's public services. Social Policy and Administration, Vol. 45, no. 5 (2011), p. 539-568.
Ref.
180112
Location:
SIIS R.1328 Archivo
Palabras clave:
Actitudes profesionales, Aptitudes, Comunicación, Participación usuarios, Recomendaciones, Servicios públicos
Actitudes profesionales, Aptitudes, Comunicación, Participación usuarios, Recomendaciones, Servicios públicos
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