CONVERGENCE AND DIVERGENCE: ASSESSING CRITERIA OF CONSUMER SATISFACTION ACROSS GENERAL PRACTICE, DENTAL AND HOSPITAL CARE SETTINGS
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WILLIAMS, S.J., CALNAN, M., CONVERGENCE AND DIVERGENCE: ASSESSING CRITERIA OF CONSUMER SATISFACTION ACROSS GENERAL PRACTICE, DENTAL AND HOSPITAL CARE SETTINGS. SOCIAL SCIENCE AND MEDICINE, Vol. 33, no. 6 (1991), p. 707-716.
Ref.
23848
Location:
SIIS R.790 Depósito (103)
Palabras clave:
Cuestionarios, Hospital, Satisfacción, Usuarios, Utilización de servicios, Reino Unido
Cuestionarios, Hospital, Satisfacción, Usuarios, Utilización de servicios, Reino Unido
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