LISTENING, RESPONDING, IMPROVING. A GUIDE TO BETTER CUSTOMER CARE

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DEPARTMENT OF HEALTH, LISTENING, RESPONDING, IMPROVING. A GUIDE TO BETTER CUSTOMER CARE. Londres, DEPARTMENT OF HEALTH, 2009, 43 p.

Ref. 157647

Location: SIIS Archivo

Palabras clave:
Manuales, Procedimiento, Quejas, Recomendaciones, Servicios de salud, Servicios sociales

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