LISTENING, RESPONDING, IMPROVING. A GUIDE TO BETTER CUSTOMER CARE
Wedi'i Gadw mewn:
DEPARTMENT OF HEALTH, LISTENING, RESPONDING, IMPROVING. A GUIDE TO BETTER CUSTOMER CARE. Londres, DEPARTMENT OF HEALTH, 2009, 43 p.
Ref.
157647
Lleoliad:
SIIS Archivo
Palabras clave:
Manuales, Procedimiento, Quejas, Recomendaciones, Servicios de salud, Servicios sociales
Manuales, Procedimiento, Quejas, Recomendaciones, Servicios de salud, Servicios sociales
Eitemau Tebyg: LISTENING, RESPONDING, IMPROVING. A GUIDE TO BETTER CUSTOMER CARE
- HOMELESS CUSTOMERS HOSTELS RESIDENTIAL CARE AND NURSING HOMES. PROCEDURES AND GOOD PRACTICE GUIDE
- COMMUNITY CARE AND THE NHS. A GUIDE TO MAKING A COMPLAINT
- Better practice to complaint handling in aged care services
- HOW TO CONSULT YOUR USERS. AN INTRODUCTORY GUIDE.
- LISTENING TO CHILDREN. A PRACTITIONER'S GUIDE
- RESPONSIBLE SALE OF SOLVENTS: HOW TO RESPOND TO CUSTOMERS