Better practice to complaint handling in aged care services
Tallennettuna:
Department of Health and Ageing, Better practice to complaint handling in aged care services. Canberra, Australian Government, 2013, 32 p.
Ref.
195443
Sijainti:
SIIS Archivo
Palabras clave:
Calidad de la atención, Derechos, Funcionamiento, Manuales de procedimiento, Obligaciones, Organización y gestión, Perfil profesional, Personas mayores, Protección social, Quejas, Recomendaciones, Servicios de salud, Servicios sociales, Australia
Calidad de la atención, Derechos, Funcionamiento, Manuales de procedimiento, Obligaciones, Organización y gestión, Perfil profesional, Personas mayores, Protección social, Quejas, Recomendaciones, Servicios de salud, Servicios sociales, Australia
Samankaltaisia teoksia: Better practice to complaint handling in aged care services
- FEEDING BACK? LEARNING FROM COMPLAINTS HANDLING IN HEALTH AND SOCIAL CARE / HANDLING COMPLAINTS IN HEALTH AND SOCIAL CARE: INTERNATIONAL LESSONS FOR ENGLAND
- MAKING EXPERIENCES COUNT. THE PROPOSED NEW ARRANGEMENTS FOR HANDLING HEALTH AND SOCIAL CARE COMPLAINTS. RESPONSE TO CONSULTATION
- I'M NOT COMPLAINING BUT... COMPLAINTS PROCEDURES IN SOCIAL SERVICES DEPARTMENTS
- Taking complaints seriously: The role of informality in complaints about public services
- NATIONAL HEALTH SERVICE COMPLAINTS PROCEDURES
- LOCAL COMPLAINTS PROCEDURES UNDER THE EDUCATION REFORM ACT 1988